Before you book

Policies & house rules

These terms apply to every stay booked on northernpinesrentals.com. Booking means you agree to them on behalf of everyone in your group.

House rules

• Up to 8 overnight guests.
• Pets welcome, 2 maximum. A $50 pet fee applies per stay.
• No smoking anywhere on the property, including vaping and e-cigarettes.
• Quiet hours are 11:00 PM – 7:00 AM.
• Check-in after 3:00 PM; checkout before 11:00 AM. Self check-in with a smart lock.
• Lock up at checkout and check for personal items left behind.
• Please leave beds un-made so we know which beds were used.

Minimum stays

2 nights. Holiday periods need 3 nights: Christmas through New Year’s, MLK weekend, Presidents’ Day weekend and the Fourth of July.

Cancellation policy (Firm)

• 30 or more days before check-in: full refund.
• 7 to 30 days before check-in: 50% of the nightly rate refunded. Cleaning and pet fees are refunded in full, plus tax on refunded amounts.
• Less than 7 days before check-in: no refund.

To cancel, call or email Sam. Refunds go back to the card you paid with and usually appear within 5–10 business days.

Security deposit

• Stays under 7 nights: $500. Stays of 7 nights or more: $1,000.
• The deposit uses the card you book with. It is placed on check-in day.
• For stays of up to 3 nights, it is a hold: no money leaves your account, and the hold is released 3 days after checkout.
• For longer stays, card holds expire too soon, so the deposit is charged on check-in day and refunded 3 days after checkout.
• If there is damage, missing items, a smoking violation or excessive cleaning, we may keep part or all of the deposit. We will contact you with details and photos before doing so.

Taxes & payment

Prices include Michigan’s 6% use tax on lodging, shown as a separate line at checkout. Payment is taken in full when you book, through Stripe’s secure checkout. We never see or store your card number.

Contact

Call or text 248-779-5004, or email sam.m@northernpinesadv.com.